Student vs Student: Student Housing Conflicts

A good student housing landlord knows how to handle student conflict.  It's not hard to imagine young people fighting in this day and age so it's best to be prepared for it.  Many landlords believe that it isn’t their responsibility to mediate conflicts between roommate but this simply is not true. After all, these students are on the landlord's property, no their own.  It is in a student housing landlord's best interest to make sure the students staying in his or her student housing rental homes are acting safe and responsible without causing any conflicts for other students.  However, this often proves easier said than done.

Every Battle Is Won Before It is Ever Fought - The Art of War | Sun Tzu

Students who don't know each other and live together can possibly be a recipe for disaster.  Because of this, it may be a good idea to group friends and acquaintances together.  A good landlord will speak to his or her student renters and get to know them a little better.  Picking up personality traits is a good way to prevent a problem before one occurs.  Learning about who the students are can give a landlord a better idea about who to group them with if roommates are required for the tenant lease.  

A conflict arises.  Now what?

It’s important to ensure that current tenants are happy and enjoy their accommodations.  To accomplish this a good landlord will try their best to meet their student's demands and by finding a group of compatible tenants.  In other words, students who don’t have conflicting lifestyles.  If conflict does arise? A prompt response and a talk with each student involved in the conflict individually.  If anything, a lie can be detected much quicker this way and a flat out lie about circumstances or at least not revealing the whole truth about the situation is more times than not, the reason a conflict erupts in the first place.

Finding Compatible Student Tenants

By implementing a more thorough student tenant screening and interviewing process, the "right" student home renters can be matched up. By asking planned, well-thought out questions,  a good read on potential tenants can be achieved. This can also give a landlord an idea on whether or not a problem will arise from a particular tenant.

Roommate Agreements

Although, not legally binding, a roommate agreement can save a lot of time and frustration for everyone.   Roommate agreements provide positive framework for tenant relations and promote a friendly environment for each and every student tenant.  A roommate agreement can be in the form of a document that each student tenant must sign and can detail things like how to divide chores, rules for having guests, and other common issues which can cause conflict between roommates.

Not every student tenant situation will be perfect but here at Rochester Smart Student Housing we strive to make sure that each and everyone of our tenants are safe, secure, and happy with their accommodations and their roommates.

How College Students In Rochester NY Stay Motivated

It's not hard to have fun in Rochester (despite what some people may say).  East Avenue alone is host to a handful of bars, clubs, and restaurants that have often served as the stomping ground for college students in the city.  One of the advantages of living in a small city is that everything is relatively close.  10 minutes will get you anywhere you need to be in Rochester and for college students looking for entertainment this is quite the treat.

The problem arises with motivation.  How can a Rochester NY college student stay motivated when the city is close and open to all kinds of exciting locales.  All too often, rather than getting their homework done, college students in Rochester enjoy a night out.  Repeatedly "blowing off" work for fun is a sign that a student is losing motivation.  So, what can a University of Rochester student do about sustaining motivation? The following tips have proven to be useful to help college students get back on track from a lack of motivation.

Get More Sleep

Sleep is crucial for college students (even though students are known to get less sleep than most others).  Staying up late will cost any student in the morning, especially if they have a ton of work they need to get done.  Although it can be hard to get 8 hours sleep, a student should aim for 6 hours of sleep at the absolute minimum.  Any less than this can really start taking a toll on a student's energy and , thus, affect their motivation negatively.  The key is trying to get to bed.  If a student usually hits the sack at 12:00 at night they should try for 11 or 10 and so on.  Little changes in a sleep schedule can go a long way.

Work Before Play

It's no secret that when a student has a big project or even a small homework assignment lingering in their mind that they can't fully focus on whatever they are currently involved with.  This repeated cycle of procrastination can be mentally exhausting for students so the following advice is really a no-brainer: Work first.  Play second.  When a student is all caught up with their work they experience a certain peace of mind that a procrastinator does not.  This peace of mind helps with motivation while procrastinating has the opposite effect.  The more a student procrastinates, the less motivated they are until they reach the point where they just want to give up.

Keep A List

Whatever a student is trying to accomplish in a given month, week, or even a day, writing it done has proven to be helpful.  The act alone of transcribing the goal is empowering and will help a student focus on the task at hand and get it done.  Just thinking about all the stuff that needs to get done can be daunting for a student which can negatively affect motivation.  A list helps to stay organized and can help fend off procrastination, which is a huge motivation killer for University students.

Eat Right. Drink Right.

Eating fast food and junk food and drinking sugar-filled drinks like pop will only tire out a college student from lack of proper nutrition "sugar crashes." When a student needs to quench their thirst they should stick with water.  For college students aged 21 and older, drinking alcohol excessively can sap energy over time.  Regular hangovers will wear anyone down.  If a student does enjoy an alcoholic beverage it's important to do so in moderation and not to the point where it will affect your academic life on a day to day basis.  Without maintaining a proper diet a student will lose energy over time and this will easily result in a loss of motivation.


U of R Quick Resource Guide

The following information is useful for U of R students.  These resources cover health, public safety, and crime prevention.  They are designed to aid students in all kinds of situations for the purpose of safe guarding and promoting and a safe and healthy student life.

Department of Public Safety

Established in 1967.  The purpose of this department is ultimately crime prevention and law enforcement. Outreach, education, and close partnerships with members of the community on all of the campuses is promoted regularly.  At the U of R reported crime at the university is relatively low but this also mean it is not non-existent.  It is important for all students to do their part and report any suspicious or criminal activity.  If need be, contact the Department of Public Safety at 585-275-3333.

University Health Service

If you want full time Rochester NY student health insurance, these are the people you contact.  The UHS offers a wide range of services including therapy groups, HPV vaccines, flu shots, and even health insurance for full time students. As well as offering health services to students the UHS also participates in the education and research missions of the University. Call the UHS for student health concerns or questions: (585) 275-2662

Environment Health & Safety

The EH&S department at the University of Rochester ensures total compliance with University and regulatory standards.

Their key areas are as follows:

  • Emergency Management     
  • Environmental Compliance     
  • Fire Safety
  • Laboratory Safety     
  • Occupational Safety
  • Pest Control     
  • Radiation Safety     
  • Sanitation

The EH&S believes a clean and safe university promotes happiness and wellness and does everything in it's power to ensure the University of Rochester continue to abide by all regulations and stays up to code with all environmental health and safety protocols. Contact EH&S at (585)275-3241 for any questions or concerns.

University Facilities and Services

The University of Rochester takes pride in it's building structures and University infrastructure.  The following departments are all a key component to ensure the U of R continues to provide the best environment for higher education for it's students year round.

The U of R offers a wide range of facilities and services.  They are the following:

  • River Campus Operations
  • Medical Center Operations
  • Planning & Project Management
  • Central Utilities & Energy
  • Finance & Human Resources
  • University Mail Services
  • Support Operations
  • Parking & Transportation


Sexual Misconduct and Title IX

The University of Rochester is committed to creating a safe and health environment.  The University provides the following information for sexual assault and harassment incidents:

Call 911
Call University Public Safety: 585-275-3333
Dial #413 on campus blue phones
24-hour Confidential Resources:
University Counseling Center 585-275-3113
Available to University students
The Center provides mental health support 24 hours a day. All calls with a UCC counselor     are confidential.

RESTORE Sexual Assault Services
    Call the 24-hour confidential hotline for information and support.

RESTORE is not affiliated with the University of Rochester and reports made to RESTORE are confidential and will not be shared with the University.


Please use this resource guide as a quick go-to information resource to address any needs, concerns, or questions you might have while receiving your education at the University of Rochester.  RSSH believes all students at the University of Rochester have a right to a good education in a safe and healthy setting that should be enforced and protected by the proper corresponding departments at the U of R.


The Best College Student Discounts Of 2018

Students who choose to enjoy the freedom of off-campus have higher expenses than those living on campus.  Rent costs money after all.  RSSH has put together this list of discounts and good deals that is sure to save college students money while they are living in their Rochester Smart Student Housing home.

Here are the best discounts of the most widely known brands available exclusively to students in the US (offers can change at any time):


A favorite company among countless university students. Students and educators alike save 5% off most purchases.  Additionally, save up to $200 on a new Mac or a new iPad with Apple’s Education pricing.


Full-time students can receive discounts on software, such as 60% on Creative Cloud.


Dell offers discounts on laptops, desktops, and more for students.  Discounts may vary from product to product.


10% on accessories, as well as special pricing on software. 


Formerly IBM, Lenovo has an Academic Purchase Program that offers student discounts on laptops, tablets, and desktop computers. Discounts vary depending on your which college the student is attending.


College students can save up to 10% on merchandise.


Norton is a well known IT security brand.  Students can receive discounts on security and its anti-virus software.

Ann Taylor

15% off your full-price purchase both in-store and online. Usually it's one or the other making this retail discount superb.

Banana Republic

Save 15% on your in-store purchases only.  Also, it must be a full-price purchase meaning this discount won't work on an item that already has a discount applied to it.

Champ Sports

A favorite of many students.  You can get 10% off any purchase over $50 or more.


20% discount while shopping online.


In-store 15% off.

Jo-Ann Fabric and Craft Stores

10% off on every purchase. Coupons can be used as well.


15% off for students. Online purchases apply as well making this discount for this famous jeans brand superb.

The Limited

15% off every purchase made in-store. 

Sam’s Club

Student discounts vary by location. Get a $15 gift card when you renew or sign up for a new Sam’s Club Collegiate Membership. 

Ski Colorado

Students are eligible to save on the Rocky Mountain Super Pass.

Regal Cinemas

Depending the theater, student discounts are available. 

Major League Baseball

The MLB offers student discounts that vary by city

National Hockey League

As with the MLB, the NHL offers student pricing and other discounts.

Choice Hotels

Students have the possiblity of  saving 15% off at select hotels under the Choice Hotels brand. Choice Hotels include Comfort Inn, Comfort Suites, Quality Inn, Sleep Inn, Clarion, Cambria Suites, MainStay Suites, EconoLodge, Rodeway Inn, and Ascend.


Students can save 20% on Greyhound unrestricted walk-up fares or online tickets to thousands of destinations as well as 40% on package shipments sent through Greyhound Package Xpress.

STA Travel

STA is a full-service travel company that offers a variety of lodging and trasnsportation services.  Student discounts are offered on , hotels, hostels, flights, tours, rail, travel insurance, and more to students and young adults under age 26.


If you have the Student Advantage Discount card, you can save 10% off on tickets plus bonus points on travel. Visit Amtrak’s website for more information.

Coach USA

Coach USA is an American bus line that offers extensive student discounts.  The degree of the discount, however, depends on the destination.

Public Transportation

RTA, the Greater Cleveland Regional Transit Authority, offers a U-Pass for around $25 per semester.


Students can receive up to 20% off simply for getting good grades.  Requirements are as follow: Single, good grades.


With GEICO maintaining a "B" average and being full time can save a student up to 15% on certain types of coverage.

State Farm

Students can save up to 25% until they turn 25 years old with State Farm.


College students with a 3.0 GPA, on the Dean’s List, on the Honor Roll, or ranked in the top 20% of their class are eligible for a discount on insurance. 


"B" average students get a discount as long as they meet the criteria: Must be a full-time student 16 and 25 years old.

Nationwide Insurance

Students ages 16 to 24 who are enrolled in school full-time can receive a discount on insurance.

Verizon Wireless

It depends on the university but student discounts through Verizon Wireless are possible.


Similar to Verizon Wireless it depends on the university.


Students can add unlimited data for an additional $10 per month. Best Buy and Sprint teamed up for the My Way Student Promotion which gives students 12 months of free talk, text, and 1 GB data with the purchase of a smartphone. Visit Sprint’s website for more information.

The Strong | Strong Museum of Play in Rochester NY

This museum offers two-for-one general admission to students with current college ID.  Both students must present valid ID.

General Motors

College students are eligible to receive a special discounted price on a Chevrolet, Buick, or GMC vehicles. 

Amazon Student

50% off Amazon’s Prime service for students exclusively. This includes streaming video and unlimited two-day shipping, after a six-month free trial. Also, "student only" exclusive offers and discounts as well as eligibility for sweepstakes and contests. 

For students who are eligible, up to 20% off on student orders.

Student discount is 20% to 30%.  Students mush show their student ID in order to claim the discount.


Penske offers 10% off all truck rentals for students.  An additional 10% off if the student books one-way rental online.

Rochester Smart Student Housing

The cheapest student rental rates around Rochester New York for off-campus housing.  Promotions and discounts vary but keep checking back with us to know as soon as they happen.

Student Housing Compliance: Know The Codes & Standards

Disclaimer: The following is not legal advice and should not be taken as such for construction and remodeling decisions from private property owners.

Property owners who own housing units with an intent to rent for student use must be up to date with compliance building codes and standards as well as the requirements of the National Fire Protection Association (NFPA), the Americans with Disabilities Act (ADA), the Environmental Protection Agency (EPA), and the Occupational Safety and Health Administration (OSHA), where applicable.


According to the NFPA, buildings must have a properly maintained egress system. Below is a short checklist outlining the main guidelines for propety owners who own property with an intent ot transact business.  Please keep in mind that the majority of these guidelines don't apply to every type of student housing structure and guidelines.  Namely, smaller student rental housing units owned by private landlords are not held under the scrutiny as much as their larger company counterparts. As with all United States building compliance codes, are subject to change at anytime.

Egress system for student housing that meets NFPA guidelines:


  • Panic Hardware For Releasing Door Latches


  • Rescue And Ventilation windows


  • Emergency Lighting


  • Additional Features (varies on student housing structure type)

The NFPA’s life safety code is also helpful for important information relating to fire protection of buildings.


According to Title III of the ADA, a federal anti-discrimination civil rights act, public facilities must make accommodations for accessibility specific to a person's disabilities.
Public areas including (but not limited to) entrances, hallways, and restrooms, must provide accessibility for disabled users.

Their are strict height requirements for drinking fountains and sinks. Exceeding them could result in costly fines.  Also, wheelchair accessibility for these structures is required.  For example, Public multi-family housing must feature special ramps, seating, railings, chair lifts, elevators, and even emergency warning systems.

Accessible to parking areas, passenger loading zones, curb ramps, signage, walkways, and playground equipment, and other outside areas must be granted even if means building additional structures (ramps).

Indoor and outdoor surfaces must be accessible and safe.  Meaning they must be firm and slip-resistant as well as durable.


The EPA is an agency of the federal government of the United States designed for the purpose of protecting human health and the environment by writing and enforcing regulations based on laws passed by Congress.  A healthy environment is a necessity for students who live in off campus housing and the EPA ensures that their rights are protected.


OSHA's mission is to "assure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance".  OSHA's mission extends beyond this however but has a bit of authority when it comes to governing and regulating proper student housing environmental compliance cods and laws.

Students can rest assured that Rochester Smart Student Housing is in full compliance with all US building codes and laws.


Student Housing Facilities: Public vs. Private

The differences between public student housing and private student housing are many even though the core purpose of each is fulfilled: Housing for students.

City-owned housing for students is considered public student housing although the facilities are not restricted to student use in their entirety.  Non-academic families also may live in public student housing complexes, although while satisfying the needs of the occupants, do so minimally. The same amenities that private student housing occupants can enjoy are not often available to their public counterparts.  

Low-income or senior citizen housing communities are prime examples of facilities that can be used as public student housing.

The two main areas in which public and private student housing facilities differentiate are the following:


In most cases, a private property management company or an individual landlord are behind private student housing. receive federal and state income tax benefits on interest and property taxes paid by owners, while  public student housing is paid for by taxes collected from private citizens.  Additionally, public student housing tends to have occupants that are not students.  Public housing projects are an example of this.


Private owners and managers often have more control over maintenance systems which include budget control and the ability to respond immediately to maintenance issues.  This provides a lot of value for student housing occupants that their public counterpart do not have. Public entities, all too often are controlled by authorities with strict budgetary guidelines that do not allow for the necessary response required in multi-family housing environments.

The property owner of a student housing facility has a financial stake in  the unit.  Preventative maintenance does not just benefit the occupants but serves as a way to safeguard the asset's financial value.  It becomes a win-win situation where both landlord and occupant benefits. Renters in such facilities can ensure the best possible living conditions in this way.

Good, reliable housing in a safe neighborhood is not cheap.  In fact, housing is one of the more expensive building types to construct from a required materials standpoint and a legal one as well. Depending on the size of the unit expenses can be paramount.  Corridors, elevators, and large heating and electrical systems are just some of the types of construction expenses that can exist. Town and city building permits and other laws must be followed or consequences can occur in the form of expensive fines.  The landlord must be in full compliance when managing his or her student housing facility.

Rochester Smart Student Housing is recommended among RIT students in Rochester NY.  RSSH believes every college student deserves safe and reliable housing at an affordable cost.


Student Housing Maintenance System For Safety And Reliability

Student housing can be stressful for both student housing landlords and occupants simply by not having a proper maintenance system in place.  Maintaining a student housing complex is essential for any serious student housing landlord and any student renter spending their money to live off-campus. Both emotional stress and financial stress can be caused without a student housing maintenance system.  

4 Key Points For Student Housing Maintenance

Student Housing Is Affected By Time

Any fabricated structure deteriates over time.  From a tree house to a skyskraper, if the structure is not properly maintained it can start to fall apart.  Also, over time forces of nature can cause devastation to student housing that must be responded to quickly and thoroughly.  Regularly maintenance of the facilities is essential. Problems such as mold and other water damage can be avoided with a proper student housing maintenance system.

Maintenance Budget

Reckless spending and careless oversight to price budgeting can cause a landlord to be in a situation where they cannot afford the necessary repairs and maintenance required to keep their student housing facilites in top shape.  A proper maintenance budget must be created and ahered to through discipline.  


A leaky roof, a cracked window, dust, mold, mildew, etc.  Fast response is critical before certain problems start getting worse.  This goes both for the landlord and the student (reporting the problem).  There is no sense being aware of a problem if steps aren't taken to solve it.  


"Zero tolerance" for maintenance defects is a standard in the student housing industry.  Proper renovations must be done from time to time to give older student rental homes a "makeover" but not just for aesthics.  For saftey as well.  A decrepit building is a dangerous building.  Any professional student housing landlord makes sure current and future residents can enjoy a safe, reliable student housing environment.

Organized, complete preventive maintenance and effective communication are essential to proper maintenance of a multi-family housing. Communication between management, maintenance personnel, and occupants is key. Occupants should be informed routinely of their importance in keeping the facility functioning property.  Renters who want to maintain high standards for their living space must be aware of their surroundings.


New Renovations At Rochester Smart Student Housing

$100,000 dollar renovations have been continuing this year as RSSH continues to improve and aspire to be the best student housing service in Rochester New York.  Below are just some of the examples of renovation work that has been happening since 2018 started.


The team at RSSH has done a complete remodeling job complete with all new sinks, countertops, and cupboards.  Some kitchens in select student rental homes have been opened up for more space, overall "growing" the interior of the enire living space.  At RSSH we believe a safe, sanitary kitchen space is essential for a student who needs optimal living conditions for a healthy student life.


A clean, sanitary bathroom is an absolute MUST for any student renter and we understand this.  Multiple rental properties have already received a new bathroom redesign, complete with all new fixtures and new bathroom project renovations are underway, ensuring both present and future student renters will recieve the best student housing available in Rochester, NY.  The plumbing has been worked on as well and everything pretty much sparkles at this point. 


All new wood flooring has been installed in every Rochester Smart Student Housing home along with brand new staircase and banisters, also wood.  Some student homes even have rubber step mats, ensuring occupant safety when traversing stairs in a busy frenzy (we know how students can be running late for class from time to time).  Many student houses also have brand new furniture including couches, tables, chairs, desks, and a plethora of other furnishings to make all new students feel right at home. 


An extensive overhaul of Rochester Smart Student Housing homes' lighting system has commenced since the beginning of this year and all homes are in the process of getting all new LED lighting systems.  A high quality lighting system is a requirement for any college student because who can do homework in the dark?


All new siding on many RSSH rental homes speaks for itself, loud and clear.  Let our homes exteriors reflect what your striving to achieve during your college life in Rochester.  Rent a home you can be proud to have friends and family over to.  Rochester Smart Student Housing continues to strive for excellence in the student housing industry.


All Rochester Smart Student homes have sturdy, reliable roofs to ensure leaks, or worse, collapses absolutely won't happen.  Our renters can sleep with peace of mind underneath our roofs and be protected from leaks from rainy weather or snow.

Renovations Will Be Ongoing

As we continue to expand and grow to be the best student housing service in Rochester NY, the RSSH will continue to renovate and improve upon our rental properties.  We have a lot of exciting projects planned for 2018 so make sure you secure your rental property for the 2018-2019 school year while their are still vacancies.

Have suggestions on what you would like to see in a home?

Contact Rochester Smart Student Housing today and let us know what you want.

The Most Important Things in Student Housing: The Millennials' Perspective 

RSSH recently conducted a survey asking it's residence what they care about most when it comes to student housing and the answers may be a surprise to many.  So, without further adieu, here are 6 things 2018 college students care about most when they are considering off-campus housing.


Adequate Shelter

More amenities are now considered necessities.  Technology has increased the quality of life for humans but it also cost a great deal and student housing property managers and owners alike must be prepared to meet the demands that modern day student renters require. Good quality and furniture and a useful design gives students a space for their digital devices for charging purposes.

Peace and Quiet

How can you study if you don't have Peace and Quiet.  This one is a no-brainer.
Millenials don't like a lot of noise.  They want quiet environments especially in private.  Student housing in busy loud areas is not a preferred location for millenials unless it is a specifically requested area where loud noise is normal (ie. a large city).  This tends to be more a of a location aspect rather than an actual building factor, although, design elements do play a part.  Thin walls and celings make it easy for disruptive noise to travel throughout the home.


Locks, locks, locks, and more locks.  A safe student home is imperative so a properly maintained lock system for all doors (and desk drawers in some cases) is an absolute must.  High quality lighting can also be considered a safety plus since burglars are less likely to enter a brightly lit area. Of course, the actual location of the student housing complex is the mains factor here.  Nobody wants to live in a bad neighborhood including students.


A clean, safe environment helps give a sense of achievement respect.  Off-campus students don't want to feel like they are in student housing.  They want to feel like they are home, especially if it's their first year at college.  Students want to be in a community where people respect each other.  Millennials, in particular, ask for a high level of respect in all situations.
These are what millennials have spoken out about when it comes to a preferred student housing location.  Today, a student housing landlord must go above and beyond to meet students' needs in a fast paced digital world.

At Rochester Smart Student Housing we pride ourselves on creating a rich student housing experience that will satisfy millennials at all level and ensure they will feel comfortable, safe, and happy in our student rental homes.

Americans with Disabilities and Student Housing

Disclaimer: The following is not legal advice and should not be taken as such for construction and remodeling decisions from private property owners.

Ever sinced George Bush signed the Americans with Disabilities Act of 1990 the Americans with Disabilities Act, commonly known as “ADA” is a federal civil-rights law protecting the rights of people with disabilities. The ADA places guidelines for access to a variety of anmities that can contribute to the quality of life for home renter as well.

Originally, the law was brought about by a growing concern that American citizens with disabilities were not properly being addressed and considered in a wide spectrum of daily life scenarios and situations, many of which involved the work place. is fairly broad and addresses many of the obstacles affecting the participation of people with disabilities within society.

Property owners that own property with the intent of rent out housing (student housing landlords) to the general public must adhere to the law, however, it is common knowledge within courts that the law has drawn confusion in the past on certain points that must be met.  This creates confusion for property owners, business CEOs, high level managers, building construction officials, as well as a myriad of other groups whose day to day job responsibilities become more difficult due to the law. Many of the ADA’s civil rights protections parallel the Civil Rights Act of 1964, and the protections it established for racial, religious minorities and women.  Credible student housing property managers follow the guidelines the law follows which were created to give college students across the country a better opportunity to enjoy the benefits of freedom that off-campus student housing provides.

ADA has generally done a good job at helping those with disabilities in the past even though some current practices are questionable (emotional support animals).  

The Fair Housing Amendments Act of 1988 (FHAA) added disability and familial status as federally protected classes. FHAA requires that buildings built after March 13, 1991, be constructed with seven specific design features, and to be adaptable. Buildings prior to this do not need to meet the requirement, in fact, ADA has similar rules which give property owners a bit of a break when it comes to the legal required renovations.

Generally speaking, property management companies are not held liable for the ADA compliance.  The most common exception to this statement is when they unless they purposely violate the law.

Real estate agents also need to be aware of the rules governing the ADA and FHAA even if it goes beyond the scope of their job and may even create liability for them. However, they should be able to refer you to a reputable, professional ADA and FHAA compliance consultant to advise on compliance issues.

Being ADA and FHAA compliant is essential for any real estate agent, property mangement company or landord.